Isernhagen, July 21, 2022
– The SAP and IT consulting company Inwerken AG has received the ISO 9001:2015 certification for a successfully implemented quality management system. Amongst other things, the following were certified in the service areas of SAP consulting and development solutions including basic infrastructure as well as service and support. However, this does not mean that all goals we have set ourselves have been achieved. “We still have a lot planned,” says CEO Frank Bachmann.
What is ISO 9001 – simply explained
Certification according to ISO 9001:2015 certifies the successful application of a globally recognized quality management system. This strives for the continuous measurement and improvement of performance, service, and product quality, which yields a steady increase in customer satisfaction. The specified standard places binding quality requirements on the core processes of service-providing organizations. In order to obtain the certification, the fulfillment of the requirements and the life of the management system within the service-providing company are checked in a regular audit process.
Why ISO 9001:2015?
Certification makes it easier for customers to assess a business partner or supplier. The norm demands high standards, which include, for example, compliance to legal framework conditions, performance transparency and the focus on customer needs. This is a relevant and confidence-inspiring signal, especially for companies that use the services of software and IT companies. Trust is so important because today’s IT systems and ERP landscapes form the digital backbone of an organization. This needs to be secure, easy to use, work stably and reliably and satisfy the company’s individual process needs.
Which Processes have been certified?
All SAP service processes at Inwerken AG were certified in order to transmit a positive signal of trust and to confirm the high quality of service offered. Additionally, the certification includes project management, the service area of digital process transformation as well as consulting and development in the web area.
Outlook: After 9001 comes 27001
However, not all the set goals have been achieved with ISO 9001:2015. “We want to show that we are also an excellent partner when it comes to information security,” emphasizes Frank Bachmann upon announcing the strategic decision regarding the introduction of the ISO standard 27001. The information security management system (abbreviated: ISMS) requires the continuous establishment, implementation, and improvement of data security. It therefore ensures the confidentiality, integrity and availability of information using a risk management process. This internationally recognized standard can also be used by customers to assess the degree of fulfillment of requirements regarding information security.
Ms. Christin Harms
Tel. 0511 936 206 60
In January 2000, Inwerken (formerly COMbridge GmbH) started its business activities in Hanover. The mission: A professional and company-oriented IT consultancy, striving to make other people’s work easier. Today, the company offers SAP consulting and development solutions including basic infrastructure, IT security concept, service, and support as well as, project management, digital process transformation, websites, apps of consulting and development, and IIoT solutions. Around 70 experts provide cross-sector support, for national and international customers both onsite and remotely. Further information can be found at www.inwerken.de.
Company locations: Isernhagen (headquarters), Berlin, Braunschweig, Hamburg, Rudolstadt, Stuttgart.
Management: Frank Bachmann (founder and CEO), Rudolf Jost. Supervisory Board: Gunnar Menzel