Data protection declaration

Inwerken AG takes your legitimate concerns of data protection very seriously. It observes the provisions of the General Data Protection Regulation (GDPR), the Telemedia Act and if applicable, the provisions of other applicable data protection provisions. We handle the data you transmit carefully and conscientiously. Insofar, as data of any kind is collected, processed or used, it is always carried out within the framework of the statutory provisions or with your expressed consent.
The protection of privacy is of crucial importance for the future of Internet-based business models and for the development of an Internet-based economy. Inwerken AG would like to emphasize its commitment to the protection of privacy with this declaration on data protection. In the following, you will learn how Inwerken AG deals with personal data on this website.

This data protection declaration applies to this and all other websites that refer to this privacy statement. In some cases, other data protection regulations may apply to individual Inwerken AG companies. We therefore kindly ask you to carefully read the privacy statements of all Inwerken AG websites that you are visiting.

The person responsible according to Art. 4 Para. 7 General Data Protection Regulation (GDPR) is:

Inwerken AG
Pappelweg 5
30916 Isernhagen

District court Hanover, Commercial register number: HRB 209624
Value Added Tax identification number: DE277266967

Telefon: +49 511 936 206-0
Telefax: +49 511 936 206-10



You can contact our data protection officer at Inwerken AG at:

Inwerken AG

Thomas Fletschinger
E-Mail: dsb(at)

Global data protection standards

Our approach to personal data has been aligned and based on global principles and standards with regard to transparency in the use of personal data, observance and granting of voting rights, access regulations, rules on data integrity, data security, data transfer and monitoring the lawfulness of processing. Inwerken AG particularly observes the General Data Protection Regulation (GDPR).


By using this website, you agree to the storage and use of your data as described below. Changes to this data protection declaration are always published on this page, so that you are always informed about Inwerken AG’s data and how these are used.

In addition, where applicable, we will request your approval for further processing of the personal data collected on this website or made available by you

Collection and processing of personal data

Inwerken AG wishes to better understand your needs and interests so that we can offer you an optimal service. Therefore, Inwerken AG collects and uses personal information in the manner described below and in accordance with applicable data protection laws.

When you visit our website, we will collect your IP address and use cookies and other Internet technologies (hereinafter referred to as “automated tools” and “integrated weblinks”). This is done to obtain general information about visitors to our website and their interests. Below, we explain which technologies are used and what kind of information is collected.

We also collect and process data that you have voluntarily provided us with, such as registering for events, subscribing to newsletters, participating in online surveys, joining discussion groups or discussion forums, or making purchases.

Which data do we collect and why?

Inwerken AG would like to offer you a constant personal support by the help of the collected data.  Inwerken AG uses your data exclusively, as described in this declaration. A subsequent modification of the purpose of use is subject to your consent, unless the modification is otherwise legitimated by applicable legislation.
We always process your personal data for a specific purpose.
In particular, we process your personal data for the following purposes:

  • to maintain our relationship with you, e.g. B. via our databases, in which we combine data about you from our various sources in order to get an overview of the cooperation; we also want to improve and individualize our understanding of your preferences and our communication with you;
    • for order processing and delivery of ordered services and products;
    • to perform tasks related to the preparation or fulfillment of contracts;
    • to provide evidence of business transactions;
    • To provide you with appropriate and up-to-date information about research and our products and services;
    • to support you in using our products;
    • to improve the quality of our products and services by adapting our offer to your specific needs;
    • to answer your inquiries and provide you with efficient support;
    • to manage communication and collaboration with you;
    • To keep track of our activities (e.g. measurement of collaboration or sales, number of appointments / meetings, topics discussed, documents presented);
    • to invite you to events sponsored by us or used by us (e.g. lectures, conferences);
    • to grant you access to our specified IT systems so that you can use certain services of Inwerken AG;
    • to manage our IT resources, including infrastructure management and business continuity;
    • To safeguard the company’s economic interests and to ensure compliance and reporting (e.g. compliance with our guidelines and local legal provisions, taxes and deductions, compliance with the internally determined maximum allowance, administration of alleged cases of misconduct or fraud, conduct of audits and Defense in litigation);
    • for archiving and recording;
    • to process job inquiries;
    • for invoicing as well as accounting
    • For other law and government purposes
    • In certain cases we are legally obliged to transmit data to a requesting government agency (institution or authority). The legal basis for processing is Art. 6 Paragraph 1 c GDPR or Section 24 Paragraph 2 No. 1 BDSG.
    • In some cases, business partners need personal data from our customers. This is usually done in the context of the order fulfillment (e.g. in the case of complaints). This is expressly provided for by law. Inwerken remains responsible for the protection of your data in this case as well – possibly in addition to the processor. The respective business partner works in accordance with our instructions, which Inwerken AG ensures through strict contractual regulations.
    • To fulfill the legal obligations to record, document and report to the responsible authorities.


IP addresses are used to analyze malfunctions, manage the website and obtain demographic information. We also use IP addresses and any other appropriate information you provide us with on this website in order to determine which pages of our website are accessed and which topics are of interest to our visitors. We use the insights gained to provide optimized information regarding our product and service offers. Inwerken AG will only record such data in an anonymous form and will not link it to its profile without the consent of a registered user. When visiting our website, by default, only the domain name is recorded.
Inwerken AG only collects data in connection with your visit to the Inwerken AG website. We do not collect personal information during your visits to the other business websites that are not part of Inwerken AG.

Cookies Consentwith Borlabs Cookie

Our website uses Borlabs’ cookie consent technology to obtain your consent to the storage of certain cookies in your browser and to document them in compliance with data protection regulations. The provider of this technology is Borlabs – Benjamin A. Bornschein at and the following address: Borlabs – Benjamin A. Bornschein, Rübenkamp 32, 22305 Hamburg, Germany.
When you access our website, a Borlabs cookie is saved in your browser, in which the consent you have given, or the revocation of this consent is saved.
The recorded data is archived until you ask us to delete it or delete the Borlabs cookie yourself or the purpose for data storage no longer applies. Mandatory statutory retention periods remain unaffected. Details on data processing by Borlabs Cookie can be found at and

Borlabs cookie consent technology is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 Para. 1 S. 1 lit. c GDPR.


  1. a) We use cookies on our website or websites. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your device and do not contain any viruses, Trojans or other malware. Information is stored in the cookie that results in connection with the specific device used. However, this does not mean that we are immediately aware of your identity. The use of cookies serves in providing a comfortable use of our offers. We use so-called session cookies to recognize that you have already visited individual pages on our website. These are automatically deleted after leaving our site.
    b) In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a specified period of time. If you visit our website again to use our services, it will automatically recognize that you have already visited us and what inputs and settings you have made so that you do not have to re-enter them.
    2.c) We use cookies to statistically record the use of our website and to evaluate it for you in order to optimize our offer. These cookies enable us to automatically recognize when you visit our website again that you have already visited us. These cookies are automatically deleted after a defined period of time.
    3.d) The cookies process data and are required for the purposes mentioned to safeguard our legitimate interests and those of third parties in accordance with Art. 6 Para. 1 S. 1 lit. f) GDPR required.
    4.e) Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, if you completely deactivate cookies, you may not be able to use all the functions of our website.


We will only contact you via e-mail when you provide us with your email address. We will not disclose your e-mail address to third parties outside of Inwerken AG. Depending on the settings of your e-mail program, information may be automatically transmitted to Inwerken AG upon submission of an e-mail to Inwerken AG.

You always have the choice to opting out of receiving any further e-mails from Inwerken AG. Simply unsubscribe from the newsletter or send us an email to

Orders and registration for events

Our website contains order forms that you can fill out to request information, products and services.
There are also registration forms for online and face-to-face events.

Use of external service providers

We work with service providers who process certain data on our behalf. This is done exclusively in accordance with the applicable data protection law. In particular, we have concluded agreements with our service providers on data processing on our behalf which meet the requirements of Article 28 of the GDPR.

Notes on the newsletter and consents

The following information is used to explain the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedures as well as your right of objection. By subscribing to our newsletter, you declare that you agree to the receipt and the procedures described.

Data Protection and Newsletter

The following information is with regards to the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedures as well as your right of objection. By subscribing to our newsletter, you declare your agreement to the receipt and the procedures described.

Double opt-in and logging: Registration for our newsletter takes place in a so-called double opt-in process. i.e. Upon registering, you will receive an email asking you to confirm your registration. This confirmation is necessary to ensure that nobody can register with someone else’s e-mail address. The registrations for the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the registration and confirmation times as well as the IP address. Changes to your data stored by the shipping service provider are also logged.

Registration data: It is sufficient to enter your email address to register for the newsletter. Optionally, we ask you to provide a name so that we can address you personally in the newsletter.

The dispatch of the newsletter and the success measurement associated with it are based on the consent of the recipient in accordance with. Art. 6 para. 1 lit. a, Art. 7 GDPR in conjunction with Section 7 Paragraph 2 No. 3 UWG or, if consent is not required, on the basis of our legitimate interests in direct marketing acc. Art. 6 para. 1 according to f. GDPR in conjunction with Section 7 (3) UWG.

The logging of the registration process is based on our legitimate interests in accordance with. Art. 6 para. 1 lit. f GDPR. Our interest is in the use of a user-friendly and secure newsletter system that serves our business interests as well as the expectations of users and also allows us to prove consent.

Cancellation / revocation: You can cancel the receipt of our newsletter at any time, i.e. Revoke your consent. You will find a link to cancel the newsletter at the end of each newsletter. We can store the e-mail addresses that have been deleted for up to three years on the basis of our legitimate interests before we delete them in order to be able to prove a previously given consent. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for deletion is possible at any time, provided that the former existence of consent is confirmed at the same time.

The newsletter is sent via the mailing service provider rapidmail GmbH, Wentzingerstr. 21, 79106 Freiburg i. Br., Germany. You can view the data protection provisions of the shipping service provider here:

. The shipping service provider can send the recipient’s data in pseudonymous form, i.e. without assignment to a user, to optimize or improve their own services, e.g. for the technical optimization of the dispatch and presentation of the newsletter or for statistical purposes. However, the shipping service provider does not use the data of our newsletter recipients to correspond with them or to pass the data on to third parties.

We, or our hosting provider, collect data on the basis of our legitimate interests within the contents of Art. 6 Para. 1 lit. f. GDPR data on every access to the server on which this service is located (so-called server log files). The access data includes the name of the accessed website, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider. For security reasons (e.g. to investigate acts of abuse or fraud), log file information is stored for a maximum of 7 days and then deleted. Data, the further storage of which is necessary for evidence purposes, are excluded from deletion until the respective incident has been finally clarified.

Statistical survey and analysis

The newsletters contain a so-called “web beacon”, i.e.  a pixel-sized file that is retrieved when the newsletter is opened. As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of retrieval, are initially collected. This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined using the IP address) or the access times.

The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is not our aim to observe individual users. The evaluations serve us in recognizing the reading habits of our users and to adapt our content or to forward different content according to the interests of our users.

Transfer of data, transfer to third countries

The transfer of your personal data to third parties for purposes other than those listed below does not take place. We will only pass on your personal data to third parties if:
1. a) You have given your specific consent to this according to Art. 6 Para. a) DSGVO, § 26 Abs. 2 Bundesdatenschutzgesetz (BDSG),
2. b) The transfer, according to Art. 6 Para. 1 S. 1 lit. f) GDPR is required to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
3. c) in the event that for the transfer, according to Art. 6 Para. 1 S. 1 lit. c) GDPR there is a legal obligation as well
4. d) this is legally permissible and according to Art. 6 Para. 1 S. 1 lit. b) GDPR, § 26 Abs. 1 BDSG is necessary for the execution of a contractual relationship with you or for pre-contractual measures at your request.

A transfer to a third country or an international organization is not intended and there is also no automated decision-making, unless otherwise provided in this data protection declaration.

If deemed necessary, Inwerken AG will also pass on information to business partners, service providers, third parties or subcontractors. This may be necessary to provide a service or transaction you have requested, such as order processing, for customer service purposes or to provide you with information about services or products and services.

Your personal data will not be passed on, sold or otherwise made available to third parties for marketing purposes without your prior consent.

Inwerken AG may be obliged to disclose your data and related information on judicial or regulatory orders. We also reserve the right to use your data to assert or defend against legal claims.

In the event of a takeover of or merger with another company, it may be necessary to disclose or pass on personal data to potential or actual buyers. In these cases, Inwerken AG will strive for the highest possible level of data protection.

In accordance with applicable law, we reserve the right to store and pass on personal and other data in order to detect and combat illegal activities and attempted fraud or  violation of the Terms of Use of Inwerken.

When registering for further training, we will pass on your personal data to third parties, in this case organizers or hotels, with your expressed consent. I.e. We will send a list of names including addresses to the conference hotel within 2 weeks before an event.

Analysis tools

The tracking measures listed below and used by us are carried out based on Art. 6 Para. 1 S. 1 lit. f) GDPR. With the tracking measures used, we wish to ensure a need-based design and the continuous optimization of our website. We use tracking measures to statistically record the use of our website and to evaluate it for offer optimization. These interests are to be regarded as legitimate within the content and meaning of the afore mentioned regulation. The respective data processing purposes and data categories can be found in the tracking tools that are described in more detail below.

Data protection declaration for the use of YouTube plugins

Our website uses plugins from YouTube, operated by Google. The operator of this site is: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

If you visit one of our pages equipped with a YouTube plug-in, a connection to the YouTube servers will be established. The YouTube server is informed as to which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the contents and meaning of Art. 6 Para. 1 lit. f GDPR. You can find further information on handling user data in YouTube’s data protection declaration at:, overview of data protection: https: // support., as well as the data protection declaration:

If you do not want to participate in the tracking process, you can generally deactivate the automatic setting of cookies in your browser settings. You can only block cookies specifically for conversion tracking by modifying your browser settings so that cookies from the “” domain are not allowed.

You can find more information and Google’s privacy policy here and here.

Data protection declaration for the use of Facebook plugins (like button)

Plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our website. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our site. You can find an overview of the Facebook plugins here:
When you visit our website, the plug-in creates a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our website with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This enables Facebook to assign your visit to our website to your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Facebook. You can find more information on this in the Facebook data protection declaration at

If you do not want Facebook to be able to assign your visit to our website to your Facebook user account, please log out of your Facebook user account.

Data protection declaration for the use of Google Adsense

This website uses Google AdSense, a service for including advertisements from Google Inc. (“Google”). Google AdSense uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the website use. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to evaluate information such as visitor traffic on these pages.

The information generated by cookies and web beacons about the use of this website (including your IP address) and the delivery of advertising formats are transmitted to a Google server in the USA and stored there. This information can be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored about you.

You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to its full extent. By using this website, you consent to the processing of the data collected about you by Google in the manner described above and for the purpose set out above.

Data protection declaration for the use of Twitter

Functions of the Twitter service are integrated on our sites. These functions are offered by Twitter Inc., Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. This data is also transmitted to Twitter.

We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or of its use by Twitter. Further information can be found in Twitter’s data protection declaration at

You can change your data protection settings on Twitter in the account settings at

Data protection declaration for the use of LinkedIn

Plugins of the social network LinkedIn of the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter “LinkedIn”) are integrated on our website. You can recognize the LinkedIn plugins by the LinkedIn logo or the “share button” (“recommend”) on this website (hereinafter collectively referred to as “LinkedIn plugins”). When you visit our website, a direct connection is established between your browser and the LinkedIn server via the LinkedIn plug-in. LinkedIn receives the information that you have visited this website with your IP address. If you click the LinkedIn “Share button” while you are logged into your LinkedIn account, you can link the content of this website to your LinkedIn profile. This enables LinkedIn to assign your visit to this website to your user account. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or its use by LinkedIn. Details on data collection (purpose, scope, further processing, use) as well as your rights and setting options can be found in LinkedIn’s data protection information. This information is available from LinkedIn at


Data protection declaration for the use of Xing

The “XING share button” is used on this website. When you visit this website, your web browser connects for a short time to the servers of XING AG (“XING”), which provides the functions of the “XING share button” (including a visitor counter). XING does not store any personal data about you or your visit when you access the website. XING neither saves IP addresses nor does XING use cookies to monitor your visit behavior in relation to the “XING share button”. Please visit the following website for the latest version of the data protection declaration for the “XING share button” and further information:

Data protection declaration for the use of Matomo (formerly PIWIK)

Data protection declaration for the use of Matomo (formerly PIWIK)

(1) This website uses the Matomo web analysis service to analyze the use of our website and to improve it regularly. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. The legal basis for the processing of personal data is Art. 6 Para. 1 S. 1 lit. f GDPR.

(2) For this evaluation, cookies (more on this in point 3) are stored on your computer. The person responsible stores the information collected in this way exclusively on a server in France. You can stop the evaluation by deleting existing cookies and preventing the storage of cookies. If you prevent the storage of cookies, we point out that you may not be able to use this website in full. You can prevent the storage of cookies by changing the settings in your browser. It is possible to prevent the use of Matomo by removing the following check mark and activating the opt-out option:

(3) This website uses Matomo with the “AnonymizeIP” setting. As a result, IP addresses are further processed in abbreviated form, so that direct personal reference can be excluded. The IP address transmitted by your browser using Matomo will not be merged with other data collected by us.

(4) The Matomo program is an open source project.

(5) Information from the third-party provider on data protection is available at

Links to other Websites

Our website may contain links to third party websites. Inwerken AG is not responsible for the data protection precautions or the content of websites outside of Inwerken AG.

Microsoft Teams

We use the “Microsoft Teams” service from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA (hereinafter “Microsoft Teams”) to conduct online meetings, video conferences and/or webinars. When using Microsoft Teams, different data is processed.

The extent of the data processed depends on what data you provide before or during participation in an online meeting, video conference or webinar. When using Microsoft Teams, data from communication participants is processed and stored on Microsoft Teams servers. This data may include, in particular, your registration data (name, email address, telephone (optional) and password) and meeting data (topic, participant IP address, device information, description (optional)).

In addition, visual and auditory contributions from participants, as well as voice input, can be processed in chats. When processing personal data that is necessary to fulfill a contract with you (this also applies to processing operations that are necessary to carry out pre-contractual measures), Art. 6 Para. 1 lit. b GDPR serves as the legal basis. If you have given us your consent to process your data, the processing will be carried out on the basis of Article 6 Paragraph 1 Letter a GDPR. Consent given can be revoked at any time with future effect. Furthermore, the legal basis for data processing when conducting online meetings, video conferences or webinars is our legitimate interest in accordance with Article 6 (1) (f) GDPR in the effective implementation of the online meeting, webinar or video conference.

For more information about data usage by Microsoft Teams, please see the Microsoft Teams privacy policy at:

Data Storage

Inwerken AG only keeps personal data for as long as the purpose or the legal provisions for which they were collected.

Affected Rights

You have the right,
1.a) to request information about your personal data processed by us in accordance to 15 GDPR. In particular, you can obtain information about processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction, processing or objection, the existence a right to lodge a complaint, the origin of your data, if we have not collected it, such as the existence of automatic decision-making and, if necessary, meaningful information on their details;
2.b) to immediately request the correction of incorrect or the completion of your personal data stored by us in accordance with Art. 16 GDPR;
3.c) to request the deletion of personal data stored by us in accordance with 17 GDPR, unless processing to exercise the right to freedom of expression and information, to fulfill a legal obligation for reasons of public interest or to assert, exercise or defend legal claims is required;
4.d) to demand the restriction of the processing of your personal data in accordance with Art. 18 GDPR, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you refuse its deletion and we no longer need the data, but you do to assert, exercise or defend legal claims or if you Have objected to processing according to Art. 21 GDPR;
5.e) to receive your personal data that you have provided to us in a structured, common and machine-readable format in accordance with Art. 20 GDPR or to request the transfer to another person responsible
6.f) to revoke your once given consent to us at any time in accordance with Art. 7 Para. 3 GDPR. As a result, we are no longer allowed to continue the data processing based on this consent in the future
7.g) to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or work or the headquarters of our company.

The responsible supervisory authority for data protection at INWERKEN AG is:

Lower Saxony supervisory authority
The State Commissioner for Data Protection Lower Saxony

Address: Prinzenstraße 5, 30159 Hannover
Telephone: + 49 511 120 – 4500
Telefax: + 49 511 120 – 4599



For the assertion of the afore mentioned rights and for questions about data protection, you can contact the person responsible in accordance to the previous point 1 or send an email to

Right to object

If your personal data is based on legitimate interests in accordance to Art. 6 para. 1 sentence 1 lit. f) GDPR are processed, you have the right in accordance to. Art. 21 GDPR to object to the processing of your personal data, provided there are reasons for this that arise from your particular situation or the objection is directed against direct mail. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation. If you would like to exercise your right of revocation or objection, an email to is sufficient.

Data Security

  1. a) We use the widespread SSL (Secure Sockets Layer) method in conjuction to the highest level of encryption supported by your browser. Usually this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.
    b) We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

Changes to this privacy policy

If necessary, we will update this data protection declaration due to current circumstances, such as a change in the relevant data protection regulation.

Status: 13/06/2023

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